Terms & Conditions
Melbourne Gut Dietitians
Date of last update: 17th June 2025
The following terms and conditions relate to the use of the Melbourne Gut Dietitians website (www.melbournegutdietitians.com.au) together with the provision of any associated services (“Site”)(“Services”).
By using our Site or Services, you agree to be bound by these Terms of Use and our Privacy Policy.
Users of our Site or Services must be 18 years of age or older, and by using our Site or Services you warrant that you are at least 18 years of age and that the Services are being acquired for yourself, or on behalf of your child over the age of 13 years where you are that child’s parent or legal guardian.
You agree that the Services are deemed to be provided in Australia and subject always to Australian Law.
1. Use of the Site
The content on this Site is for general informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
You should always speak with your physician or other health care professional before adopting any treatment for a health problem or before adopting any new fitness or dietary regime or using any of our Services. If you have or suspect that you have a medical problem, you should contact your health care provider.
You acknowledge that our Services are provided on the basis of the accuracy and completeness of the information that you provide us, following our evaluation of that information. You further acknowledge that your failure to provide accurate or complete information may adversely affect the quality, efficacy or suitability of these Services.
You agree not to use this Site:
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For any unlawful purpose;
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To solicit others to perform or participate in unlawful acts;
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To infringe upon or violate our intellectual property rights;
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To upload or transmit viruses or any other type of malicious code;
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To collect or track personal information of others without consent.
2. Bookings and Appointments
We offer an online booking system to schedule appointments. By booking an appointment through our Site, you agree to provide accurate, current, and complete information.
Cancellation Policy:
We require at least 24 hours’ notice to cancel or reschedule an appointment. Late cancellations or non-attendance will incur a fee of 50% of the scheduled appointment cost.
We reserve the right to reschedule or cancel an appointment at any time, due to practitioner availability or unforeseen circumstances. In this case, we will attempt to contact you using the details provided at the time of booking.
3. Health Services Disclaimer
All services provided are by Accredited Practising Dietitians and are intended to support, not replace, care provided by your medical practitioner.
While we aim to provide accurate and evidence-based information, you acknowledge and agree that:
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Any recommendations made through the Site or consultations should be discussed with your treating team;
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You are responsible for providing full and accurate information during your consultation;
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Individual results may vary depending on personal health status, compliance, and other medical factors.
We do not provide emergency medical services. If you are experiencing a medical emergency, call 000 or attend your nearest emergency department.
4. Fees and Payments
All fees for services are clearly outlined at the time of booking or on request. Payments may be required at the time of service or through a third-party payment platform.
We reserve the right to change our pricing or services at any time. Where changes affect existing bookings, we will notify you in advance.
5. Intellectual Property
All content on this Site (other than any logos, titles, mastheads or names of other businesses or publications), including text, images, graphics, and logos, is the intellectual property of Melbourne Gut Dietitians unless otherwise stated. You may not reproduce, distribute, modify, or exploit any content without prior written permission.
6. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and store personal information, including any data submitted through online forms or our booking system.
7. Third-Party Links and Tools
Our Site may contain links to third-party websites (e.g. booking platforms, social media, payment providers). We are not responsible for the privacy practices or content of those sites. Use of these services is at your own risk.
8. Limitation of Liability
To the extent permitted by law, we exclude all liability for any direct, indirect or consequential loss or damage arising from your use of, or reliance on, this Site or our Services. This includes any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our site or violation of these Terms and Conditions.
We make no warranties or representations about the accuracy, reliability or completeness of any content, and accept no responsibility for any errors or omissions.
9. Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes arising from or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of Victoria.
10. Changes to These Terms
We may amend these Terms at any time by updating this page. Please refer to this page from time to time to review these Terms of Use and new additional information.
Your continued use of the Site following any changes indicates your acceptance of the new Terms.
11. Severability
In the event that a provision of these Terms of Use is found to be unlawful, conflicting with another provision, or otherwise unenforceable, the agreement contained in these Terms of Use will remain in force as though it had been entered into without that unenforceable provision being included in it.
Contact Us
If you have any questions or concerns about these Terms or any aspect of our Services, please contact: